Returns Policy

We strive to ensure customer satisfaction. Below are our guidelines for returns

Eligibility for Returns:

Returns are accepted only for damaged or defective products, with proof required (video of parcel opening).

Exchanges:

Exchange requests must be made within 7 days of delivery.
Customers bear the delivery charges for exchange shipments.


Non-Returnable Items:

Customized orders and sale items are not eligible for return, refund, or exchange.

[If you have further questions, please feel free to contact us on WhatsApp at +971 52 493 2223 ]

Refund Policy

At ForYou Collection, we prioritize customer satisfaction and strive to provide a seamless shopping experience. Please read our refund policy carefully:

Return Approval:
Once your return request is reviewed and approved, we will guide you on how to send the product back to us. The item must be in its original condition, with tags and packaging intact.

Return Delivery Charges:

If the return is due to a mistake on our part (damaged, defective, or incorrect item), ForYou Collection will cover the return delivery charge.
If the return is due to other valid reasons (not caused by our mistake), the cost of the return delivery will be deducted from your refund.

Refund Amount:

We refund the product price only. Original delivery charges and return delivery fees (if applicable) will not be refunded.

How to Provide Bank Details:

Once the return is approved, share your bank account details via WhatsApp at [+971 52 493 2223] . Ensure the account details are accurate to avoid delays.

Refund Timeline:
Refunds will be processed within 5-7 business days after the returned item is received and inspected.

Non-Refundable Items:
Customized orders, sale items, and used or damaged products (not caused by us) are not eligible for a refund.

[If you have further questions, please feel free to contact us on WhatsApp at +971 52 493 2223 ]